Consumer Reports says infotainment systems appear to be the most troublesome feature in 2014 vehicles. In fact, it considers them a “growing first-year reliability plague,” referring to models in the first year after introduction or a redesign. That conclusion is part of the results announced today of the publication’s annual Auto Reliability Survey. Our office is handling claims of malfunction on the Infiniti Sedan.
CR said the worst example of the infotainment phenomena in this year’s crop of new models is the In Touch system in the Infiniti Q50 sedan. More than one in five owners said it didn’t work right. That, combined with other reliability issues in the Infiniti QX60 SUV, pulled Infiniti’s overall brand reliability ranking down 14 places to 20th — the biggest drop of any of the 28 brands in the survey this year.
FREE CONSULTATION ON INFINITI IN TOUCH PROBLEMS AND OTHER ENTERTAINMENT SYTEMS FAILURE CALL 973-598-1980