Consumers have complained of problems with the Nissan Rogue paint. Owners may be entitled to compensation for repair orders or repainting. Call for a Free Consultation.
Here are some typical reports,
“there is definitely a problem with 2013 Nissan Rogue pearl white. I’ve had the exact same issue with my paint chipping. Corporate also told me it was a warranty issue. I was told by a local body shop that worked with Daytona Nissan (where I bought the car), that it was likely a manufacturer error and they over baked the primer.”
Nissan has sometimes been unwilling to address paint problems, pointing to the expiration of stated warranties. Here is one consumer’s letter,
January 14, 2013
Suzanne F******
Nissan Consumer Affairs
(via certified mail)
Case: 102*****
VIN: 1N********
I am in receipt of your letter dated Dec 20, 2012 denying remedy to me for the premature paint failure on my vehicle by virtue of the fact that my vehicle was four months past the warranty period (but within mileage limits) when I first noticed the situation developing. I’m not sure that the fact that the date of my first notice of the situation relative to the warranty period was ever in contention.
Here is a quote from within your communication: “Nissan carefully considered your request during a review of all the available facts pertaining to your specific situation.” Emphasis mine.
Concerning that statement, I would appreciate your response as to whether it was determined that the premature paint failure on my vehicle was caused by a latent defect in the manufacturing process or by environmental or other conditions beyond the control of Nissan. I would be especially interested to know that, if the determination was made, how this determination was performed without inspection by Nissan. Is it the policy of Nissan that paint failure on their vehicles at three years and four months after date in service is an occurrence unworthy of research to find the causative agent?
Nissan Rogue owners have asked, Is is the policy of Nissan that serious and expensive, but latent, defects in their vehicles are the entire responsibility of the owner if happenstance has it that the defect is not noticed until after the warranty period?
Nissan Rogue owners may be entitled to compensation for problems. Call (973) 598-1980 for a free consultation.
I have a 2013 Nissan Rogue with pearl white and similar issues..
Paint falling off in huge chunks…
I’d love help…
I also have a 2013 pearl white Nissan . Paint is so bad that I can’t even wash my car . This is not a fluke. I’ve looked at pictures of other owners and the paint is coming off in the same places . There has got to be something Nissan can do . I’m embarrassed to even drive my car . Sincerely, Mary Cormany
My 2013 nissan rogue paint started peeling with no apparent reason sometime last summer
Imed jerad 813-580-1985
I have a 2016 Rogue that I purchased in 2017 as a leftover. The clear coat on the nose is failing. The locale dealership took pictures and said they forwarded them to Nissan. After several phone calls I had to go into the dealership because they never returned my calls. The service Manger told me it was an issue caused by hitting bugs at high speeds. The bug causes microcracks in the clear coat which then at high speed air get under the clear coat and lifts it pealing it off. I worked in a body shop years ago and could never had told a costumer that the paint was failing because of bug damage, and kept from laughing. The clear coat is so thin you can’t get a reading with a laser micrometer. It is more of a mist than paint. This car has had more issues than any other car I have owned. Transaxle failed, several pieces of the interior have had to be put back on, after “coming loose from vibrations and road conditions” The A/C control unit had to be replaced. When getting my oil change and tire rotated. The Manger of the maintenance department said I needed to have all 4 wheels aligned and wanted to charge me 250 dollars for the front end and 250 for the rear. They said it was standard practice and was in Nissans hand book. I asked him how do you realign the rear end. “We put in on this machine and it tells us how far we need to move the tires.” I again asked “Can You realign the rear tires on a front wheel drive.” I then stated “If memory serves me, the rear tires on a front wheel drive are fixed in place, you would have to cut welded parts and reengineer the rear end.” He looked like a doe caught in the headlights. They have this wonderful window that looks out onto their shop. I observed one of their mechanics rotate and fill the tires with air. He used the same air that powered his tools. I asked the “Manger” don’t green caps on tires mean nitrogen filled. He said yes. Then why are your mechanics filling tires with regular air when a customer paid 250 dollars for nitrogen filled tires. Again Doe caught in the head lights. Maus Nissan is a scam operation of the highest magnitude. They told me at my last oil change I needed to have my rear brakes replaced. Again I asked are you sure it’s the rear brakes, ever car I ever worked on always needed front brakes 2x more than rear unless their was an issue with the master cylinder or the calipers. He again had no answer. This is the hell I have been dealing with.
My 2015 nissan rogue is peeling paint. I noticed it acouple of months ago. Are they going to compensate for this?? Do I go to the dealer and ask or where I bought the vehicle
My 2012 Nissan Rouge is peeling paint. I am taking it in to the dealership on 11/04/2019 so the Service Manager can take photos to see what they can do to assist me with getting it repainted.
To whom this may concern, I really love my rogue ! But very embarrassed when people say what’s wrong with your car ? I sent you an email and no reply. I hope that’s not how you’re doing business. A lot of friends want to buy one ! But they are a bit skittish. You really need to address this problem. And yes my car is pearl white . You know it’s not a fluke that all the white cars are peeling. Even the rain peels it off . I really hope to hear from someone on this matter. Sincerely, Mary Cormany
my mother bought a 2013 nissan rogue and the car was manf. 11/2012!!!! i contacted consumer affairs and the sent me to price leblanc nissan in gonzales for ms kim to take pics and stuff like that and she sent it to colleen at consumer affairs (bxxch) sorry not sorry!!!! i didnt hear anything from colleen at consumer affairs so i called her she then told me that yes she did receive the pics and stuff from nissan in gonzales !!! but she could do nothing with out a diagnosis (cause )!!! so i called kim back at nissan and told her that collen said she needed the diagnosis and kim said to me,,,,,colleen know we dont do that here we are not a body shop !!!!!!!!!!!!!!!!!!!!! so i called collen back and she then told me that she sent it to their advisor and that it is weather damage!!!!! are you kidding me peeling in the same places of the other cars and i then said you are suppose to send me to a body shop for it to be diagnosis she said no maam !!! i told her you cant see that in a pic she shut me down!!!!! i then called back to consumer affairs to talk to someone else his name was chase and told me that i needed to go to a body shop i would have a better change at getting it paid!!!! i set it up to go this monday to the body shop for a diagnosis!!! i then texted consumer affairs to found out where to send the diagnosos once i got it !!!!! 5 minutes after that ms colleen calls and says i told you that we said it was from the weather and then told i will go monday to prove it to her and she said i can do what ever but she will not help me !!!!!!!! what can i do ????? who do i go to now!!!! plz help it my moms car and passed 2 years ago and its alll i have left from her plz help
My 2011 Nissan Quest also has the paint peeling in rhe rear, hood and the top above the drivers door. My Quest has the white paint,. It bubbles then peels, bubbles and peels. The back rear just below the window is almost gone now.
We purchased a brand new 2013 Pearl White Nissan Quest in January of 2013. We started seeing 1 spot on the back hatch below the back window start to bubble up and peel in 2019. Now (2020) the back hatch has MANY spots and also spots are starting on the front hood. Auto repair shop says “bad paint”. Another person said “paint delamination”. I contacted nissanownerservices@nissan-usa.com via email with pictures of our vehicle attached. They did call the next day going over my email, agreeing with the issues. I was told someone from a “615” area code would call me on in 3 days – on Monday. A lady did call, and proceeded to tell me that my 3 year warranty ran out on 1/23/2016 and they would cover NOTHING!
I have a 2012 Nissan Rogue. It is red, the roof of the car was not painted with the same care as the rest of the car and now the clear coat is chipping.
2015 Nissan Rogue has paint rotting on the fin and rust bubble with chipping on the hood. My paint is grey. Nissan consumer or the dealership where I bought the car new won’t cover it or help. A 5 year old car should not have these issues! Please help!
I have a 2010 Rogue paint chipped and rusted above wind shield and the luggage racks only
2012 Rogue paint peeling back, roof and hood. Body shop said bad clear coat ask Nissan to cover charge. Not happening, no notification to owners/customer & now to late owners cost. KNOWN DEFECT’s paint peeling & CVT. Looks terrible faded paint peeling 2012 Rogue parked next to a 2002 Toyota that paint still looks showroom quality.
At least Chevy honored cost on a 90’s blazer similar paint issue 12 years after first recall. Need another active recall on 2012 Rogue’ s