Do No Call List Claim Against Security Systems

Couple receiving bad news over phone

A recent case outlined claims against a security company for making unwanted calls.   Cunningham v. Rapid Response Monitoring Servs., Inc. (M.D. Tenn., 2017).

“Cunningham is a Davidson County resident who claims to have received at least twenty-eight phone calls, sometimes only one or two seconds apart, from callers purporting to be conducting a “safety survey” but in fact marketing home security systems and related services.  Cunningham participated in one of those calls—he says, for the purpose of ascertaining the identity of the party responsible—and found that it consisted of a prerecorded message instructing him to press ‘1’ to speak to an agent about the survey. (Id. at ¶¶ 13-14.) The marketing effort turned out to be in support of a deal pursuant to which the recipient would accept the installation of a “free” home security system by Security Systems Inc. d/b/a Safeguard America (“Safeguard America”) and would agree to pay ongoing fees for monitoring services to be provided by Rapid Response Monitoring.”

Consumers receiving unwanted calls may be entitled to compensation and a method to stop the calls.  Call (973) 598-1980 for a free consultation

Man in home office on telephone using computer smiling

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