There have been a number of complaint about deceptive advertising and misstatement service or price by cable companies.   As a home telephone or mobile customer, you may have experienced any of the following issues:

“Slamming and cramming” – “Slamming” happens when a phone company illegally switches your phone service without your permission. “Cramming” occurs when companies add charges to your phone bill without your permission.
“Bill shock” – A sudden and unexpected increase in monthly wireless bills that is not caused by a change in service plans.
False or misleading advertisements – You may have purchased an “unlimited” mobile plan from your phone company, but didn’t get what you paid for.

Various laws are designed to protect the consumer including the New Jersey Consumer Fraud Act and New York Deceptive Practices Act.

Frustrating Phone Conversation
That’s not what I was told when I signed up.

Call (973) 598-1980 for a Free Consultation on Your Rights.

Man in home office on telephone using computer smiling

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