There have been a number of complaint about deceptive advertising and misstatement service or price by cable companies. As a home telephone or mobile customer, you may have experienced any of the following issues:
“Slamming and cramming” – “Slamming” happens when a phone company illegally switches your phone service without your permission. “Cramming” occurs when companies add charges to your phone bill without your permission.
“Bill shock” – A sudden and unexpected increase in monthly wireless bills that is not caused by a change in service plans.
False or misleading advertisements – You may have purchased an “unlimited” mobile plan from your phone company, but didn’t get what you paid for. www.usa.gov/phone-tv-complaints.
Various laws are designed to protect the consumer including the New Jersey Consumer Fraud Act and New York Deceptive Practices Act.
Call (973) 598-1980 for a Free Consultation on Your Rights.