Owners of the 2016-18 Chrysler Pacific have experience engine and stalling problems on their vehicle. Owners may be entitled to compensation or new vehicles because of these problems. One source explains,
“Chrysler Pacifica stalling problems have caused a recall that will allegedly fix problems that typically occur while the minivans are making turns, driving slow steady speeds, while idling or when starting.
The recall includes nearly 154,000 model year 2017 Chrysler Pacifica non-hybrid minivans in the U.S., nearly 7,500 in Canada, more than 970 in Mexico and about 245 outside North America.
Pacifica drivers who complained about stalled engines were allegedly able to restart their minivans immediately afterward.
Fiat Chrysler (FCA US) says “under a rare set of conditions” the engine control module (ECM) can misread the operating status of the engine, causing the engine to stall.
Chrysler knows of one crash allegedly connected to the stalling problem, but is unaware of any injuries.
FCA says the fix involves dealers installing updated engine control software, but the automaker didn’t say when this will occur.
Owners of the recalled minivans may contact FCA customer service at 800-853-1403.
The 2017 Chrysler Pacifica recall follows a petition to investigate stalling problems in the minivans filed by the Center for Auto Safety (CAS) and Pacifica owner Adam J. Cohen. The November 2017 petition asked the National Highway Traffic Safety Administration (NHTSA) to open an official investigation into complaints made about the minivans.
In addition to wanting NHTSA to investigate the problem, CAS said FCA should recall the non-hybrid minivans and provide loaner vehicles until the Pacificas are correctly repaired.” www.carcomplaints.com
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