Subaru Infotainment System Failure

A Subaru Starlink lawsuit alleges the infotainment systems freeze and malfunction because the head units fail, and updates offered by the automaker have allegedly failed to fix the systems.  Subaru Starlink failures

The system offers touchscreen multimedia and video and controls  radio and audio system and the cell phone and navigation system. The proposed Subaru class-action lawsuit includes all current and former owners and lessees of the following vehicles equipped with Starlink systems.

  • 2018 Subaru Outback
  • 2018 Subaru Legacy
  • 2018 Subaru Crosstrek
  • 2017-2018 Subaru Impreza
  • 2018 Subaru BRZ

Problems include,

  1. Back-up camera freezes and/or shut downs.
  2. Failure of the system’s head unit with resulting loss of audio and radio functions.
  3. Complete system lock-up/error message displayed on infotainment system that only goes away after vehicle is turned off for several hours and then turned back on to properly reset entire system.
  4. Display shuts off even though functions of infotainment system remain working.
  5. Inability to shut radio/audio off or turn high volume level down (set automatically by way of technical glitch) when backing up.
  6. Radio automatically comes on at high volume when the car is turned on, even if the radio was off when the car was last turned off.
  7. Favorites from smartphone or connected device not being saved to the system.
  8. Audio/radio functioning is erratic, in that radio/audio will turn off at random intervals then come back on suddenly without warning.
  9. Touchscreen controls unresponsive.
  10. Bluetooth connectivity issues preventing phones from connecting properly and calls from being made as well as disabling Apple CarPlay or Android Auto functionality with the system.


If you experience problems, you may be entitled to compensation.  Call (973) 598-1980 for a Free Consultation on your claim.


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