Jeep Cherokee Recall


There have been multiple recalls for the Jeep Cherokee.  Owners of the Jeep Cherokee may be entitled to compensation or other relief for repair costs, days out of service, or diminished value.  We offer a free consultation to discuss your claim.


Report Receipt Date: JUL 12, 2016
NHTSA Campaign Number: 16V529000
Component(s): POWER TRAIN

All Products Associated with this Recall 

9 Associated Documents 

Manufacturer: Chrysler (FCA US LLC)


Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.


If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.


Chrysler will notify owners, dealers will update the transmission software to prevent the transmission from shifting into neutral due to a faulty crimp, free of charge. The remedy is currently unavailable. Interim notices were mailed to owners on August 24, 2016. Owners will receive a second notice when the remedy becomes available in September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is S55.


Vehicle Make Model Model Year(s)


Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to

Site keyword, 2014 Jeep Cherokee recall, defect, claim, problem, class action, 2014 Jeep Cherokee recall, attorney, lawsuit.

Call (973) 598-1980

Chrysler 200 Transmission Problems

There have been a number of complaints about the Chrysler 200 transmission. (If you want to see what it is supposed to do, check the manufacturer’s youtube video).   Designed to save gas and meet certain government standards, the vehicle shows erratic performance.  Our office is co-counsel on a national class action and here are some typical complaints about the vehicle.

I drove a Chrysler 200s with 9 speed transmission and its responsiveness was a nightmare. First at highway speed it was very (very) hard to accelerate when you wanted to change line and make pass. It took ridiculous long time to downshift and found the necessary power. On the other hand, it seemed also confused to shift in stop and go traffic. At one time the car just won’t move until I floored the gas pedal since it really couldn’t.

Lemon law claims lady

CALL 973-598-1980 (or email for a Free Consultation on your Chrysler 200 transmission problems.  No money required from client.

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Addressing Jeep Cherokee Repair Procedures: Consumer Perspective

Lemon law claims lady

Chrysler has had significant problems with the Jeep Cherokee.  Car and Driver and other publications describe significant problems with multiple complaints reported to the NHTSA.   With attempts to resolve the problem largely unsuccessful, Chrysler has now developed a strategy for addressing claims.  Here are some recommendations.

  1. Document your repair history At Chrysler’s suggestion, dealers may say complaints involve normal characteristics of the vehicle and repairs are not needed.  When a claim is brought, Chrysler may suggest the consumer had few problems because there is a limited repair history.  Bring your car to the dealer if you are having a problem.
  2. Describe your problems in a written summary Dealers may minimize problems in repair orders, so it is useful to have a summary of what the dealership has been told.   Describe current problems and give that summary to the dealer and keep a copy for your file.
  3. Try not to mix routine maintenance The consumer comes in for an oil change or other maintenance and the transmission problem is minimized.  Ideally, come in for the transmission problem only.
  4. 4. Repetition The consumer comes in for a problem, the dealership says nothing can be done and she does not return.   Again, ongoing problems should be documented.    A claim with 5 repair visits and the dealer doing nothing is far stronger than one where the consumer only went twice after the dealer discourages further evaluate.
  5. We found no problem in the test-drive It is rare to be able to readily duplicate a problem during a test-drive.   If asked, a consumer should request a thorough evaluation.
  6. Document problems in other ways.  We welcome statements from friends or family videos or other methods of showing problems with the car.

    Owners of this defective vehicles may be entitled to compensation for loss of use, diminished values, or other claims.  We offer a free consultation as part of our continuing investigation into defects in these cars.

    Man in home office on telephone using computer smiling

    Call (973) 598-1980, or cellphone for urgent calls, (973) 479-3185,



Chrysler 200 Transmission Problem

Lemon law claims lady

Owners of the Chrysler 200 have experienced significant transmission problems which includes jerking and hesitation,  rough shifting,

1.  9 Speed Class Action

A class action has been filed alleging widespread problems with Chrysler’s  V9-speed automatic transmissions (“ZF 9HP Automatic Transmissions”).

2. Promises and statements by Chrysler

Chrysler suggested the 9 speed transmission would provide aggressive launches, smooth power delivery at highway speeds and improved fuel efficiency versus a six-speed automatic transmission. The ZF 9HP Automatic Transmissions was supposed to provide  superior performance due to its unique 9.8 ratio spread and computer-controlled shifting designed to provide exemplary gas mileage together with performance.  Results have been disappointing.  The class action complaint says this about the Jeep Cherokee with the same 9 speed transmission,

The all-new 2014 Jeep Cherokee completely redefines
the mid-size SUV segment, delivering legendary Jeep
4×4 capability, improved fuel economy, superior onroad
ride and handling, revolutionary design, worldclass
craftsmanship, clever functionality and versatility,
more than 70 safety and security features and userfriendly
technology. The Jeep Cherokee delivers
unmatched off-road capability while not sacrificing onroad
ride and handling, comfort or segment-leading

Explanations for the problems have varied.  One auto magazine says,

the 9HP’s software on the other hand responds by  cutting power initially, then diving as far down the  gear-ladder as it can, engaging the dog clutches and  then reinstating your throttle command. The result is a  somewhat odd delay between the pedal on the floor and
the car taking off like a bat out of hell.

Owners of this defective vehicles may be entitled to compensation for loss of use, diminished values, or other claims.  We offer a free consultation as part of our continuing investigation into defects in these cars.

Man in home office on telephone using computer smiling

Call (973) 598-1980, or cellphone for urgent calls, (973) 479-3185,


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