Chrysler Pacific Recall Petition

If your 2017 Chrysler Pacifica engine shuts off and you’ve received no valid answers from your dealership, a petition filed with the National Highway Traffic Safety Administration (NHTSA) says the government should investigate engine stalling problems in the minivans.

Filed by the Center for Auto Safety and 2017 Chrysler Pacifica owner Adam J. Cohen, of Leesburg, Virginia, the petition says more than 50 people have complained to NHTSA about stalling minivans that left drivers without power steering at various speeds of driving, including while driving 60 mph in a tunnel.

Some Pacifica owners say their minivans stalled five times within the minivan’s first 205 miles, and trips to dealerships typically do nothing to fix the problems. In the majority of cases, Fiat Chrysler (FCA US) allegedly tells Pacifica owners to keep driving the minivans until they stall again, something CAS says is reckless and shows a complete disregard of safety.

Dealers often say they can’t replicate the problem and can’t see any diagnostic trouble codes that would indicate a stalling issue.

Minivan owners claim when dealers do attempt to solve the problems, technicians have tried various repairs, including replacing the transmission control modules or updating the software, replacing the voltage control modules, replacing the fuel tanks and modules, replacing the electrical power distribution boxes and making sure no loose battery connections exist.

A recall has been issued. CHRYSLER PACIFIC STALLING AND RECALL

Owners of the Chrysler Pacifica may be entitled to new vehicles, cash compensation, and other relief. Call (973) 598-1980 for a Free Consultation

January 14, 2018 0

CHRYSLER PACIFIC STALLING AND RECALL

Owners of the 2016-18 Chrysler Pacific have experience engine and stalling problems on their vehicle. Owners may be entitled to compensation or new vehicles because of these problems. One source explains,

“Chrysler Pacifica stalling problems have caused a recall that will allegedly fix problems that typically occur while the minivans are making turns, driving slow steady speeds, while idling or when starting.

The recall includes nearly 154,000 model year 2017 Chrysler Pacifica non-hybrid minivans in the U.S., nearly 7,500 in Canada, more than 970 in Mexico and about 245 outside North America.

Pacifica drivers who complained about stalled engines were allegedly able to restart their minivans immediately afterward.

Fiat Chrysler (FCA US) says “under a rare set of conditions” the engine control module (ECM) can misread the operating status of the engine, causing the engine to stall.

Chrysler knows of one crash allegedly connected to the stalling problem, but is unaware of any injuries.

FCA says the fix involves dealers installing updated engine control software, but the automaker didn’t say when this will occur.

Owners of the recalled minivans may contact FCA customer service at 800-853-1403.

The 2017 Chrysler Pacifica recall follows a petition to investigate stalling problems in the minivans filed by the Center for Auto Safety (CAS) and Pacifica owner Adam J. Cohen. The November 2017 petition asked the National Highway Traffic Safety Administration (NHTSA) to open an official investigation into complaints made about the minivans.

In addition to wanting NHTSA to investigate the problem, CAS said FCA should recall the non-hybrid minivans and provide loaner vehicles until the Pacificas are correctly repaired.” http://www.carcomplaints.com

Call (973) 598-1980 for a Free Consultation on your Claim

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January 14, 2018 0

CHRYSLER PACIFICA ENGINE STALL AND TRANSMISSION PROBLEM

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Owners of 2017 Chrysler Pacificas have complained of stalling, poor engine performance, hesitation, and transmission concerns. Owners may be entitled to refunds, compensation or replacement vehicles.

Carcomplaints.com reports,

“A Chrysler Pacifica engine stall lawsuit alleges the minivans can die on the highways at any speed, and Fiat Chrysler (FCA US) has no idea how to fix the problems. The lawsuit includes all U.S. residents who purchased or leased 2017-2018 Chrysler Pacifica minivans equipped with 3.6-liter V6 engines and 9-speed 948TE automatic transmissions.

The Pacifica engine stall proposed class-action lawsuit was filed after the National Highway Traffic Safety Administration was petitioned by the Center for Auto Safety to investigate complaints about 2017 Chrysler Pacifica engines that stall while driving. The petition says minivan owners report that dealers try different repairs to solve the stalling problems, including replacing the transmission and voltage control modules or updating the software. In addition, technicians try replacing the fuel tanks and modules, replacing the electrical power distribution boxes and making sure no loose battery connections exist.

However, owners report the repairs don’t stop the engines from dying in the middle of the roads.

The 2017 Chrysler Pacifica is reportedly an updated version of the Chrysler Town & Country, with a 9-speed automatic transmission and a “gearbox lifted from the Chrysler 200 sedan.”

If you own a 2017 Chrysler Pacifica and have experienced similar problems, you may be entitled to compensation or other remedy. Call Howard Gutman at (973) 598-1980 for a free consultation on your problem.

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January 9, 2018 0

Chrysler Pacifica Stalling Problem

car-1751750_960_720 A number of Chrysler Pacifica owners have complained of stalling. Over the past several months numerous Fiat Chrysler consumers have reported stalling issues with their 2017 Chrysler Pacifica minivans. Specifically, the cars may stall at higher speeds and additionally consumers have complained of erratic performance, losing the ability to accelerate, decelerate or use power steering. A typical complaint

“On May 20, 2017, my 2017 Pacifica shut off while driving. The dash displayed the message, “vehicle must be in park to switch gears,” or something along those lines. I had to place my vehicle back in park and restart the engine. I was then able to drive normally. Having seen this happen, my husband, who doesn’t usually drive the car, realized that the same thing had happened to him a month prior. He thought that he had accidentally hit the gear knob or bumped something, but upon seeing it happen again, realized it was the same issue. We stopped driving the Pacifica and took it into the dealer first thing Monday morning (May 22).

Upon researching this issue, I’m finding more and more people having the same thing happen with their Pacificas. One lady I’m in contact with had her engine shut off going 60 mph down the turn pike in the rain. It was the third time it had happened to her and she’s now in the buyback process. Most people who have taken theirs for service have been told that no codes were pulled and to bring it back if it happens again. Obviously unacceptable.

On Wednesday, May 24, my dealer called and told me the same thing – no codes were pulled and we should drive it until it happens again. Well, since I’m not in the business of being a test dummy, I told them, “no thanks.” They agreed to keep our car and have since been very apologetic and are attempting to get to the bottom of the issue. Allegedly an engineer from Detroit was flown in and is working on my car.

Meanwhile, I’ve been in contact with Chrysler at the corporate level and had my case escalated. My concern is: why are there so many cases of Chrysler/Dodge cars shutting off while driving? Why are some Pacifica drivers being told to keep driving the vehicle until it happens again? One customer was told that his Pacifica was fixed but they refused to document the issue and wouldn’t tell him what was wrong or how they fixed it. One owner was told it was a VRM fail and another had the fuel rail sensor replaced. This all seems so fishy to me. I don’t understand how I can find so many instances of this happening by doing a quick google search, but Chrysler seems dumbfounded by this problem.” nhtsa.gov.

Frustrating Phone Conversation

CALL (973) 598-1980 for a Free Consultation on Your Pacifica or other problem.

December 15, 2017 0

Chrysler Pacifica Stalling Problem

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Owners of the Chrysler Pacifica have complained of stalling, vehicle cutoff, and erratic performance.

On May 20, 2017, my 2017 Pacifica shut off while driving. The dash displayed the message, “vehicle must be in park to switch gears,” or something along those lines. I had to place my vehicle back in park and restart the engine. Most people who have taken theirs for service have been told that no codes were pulled and to bring it back if it happens again. Obviously unacceptable.”

The owner checked online and found other 2017 Pacifica owners who described the stalling problems.

“One customer was told that his Pacifica was fixed but they refused to document the issue and wouldn’t tell him what was wrong or how they fixed it. One owner was told it was a VRM fail and another had the fuel rail sensor replaced. This all seems so fishy to me. I don’t understand how I can find so many instances of this happening by doing a quick google search, but Chrysler seems dumbfounded by this problem.”

The Center for Auto Safety says Chrysler should recall about 150,000 model year 2017 Pacifica minivans and get the vehicles off the roads by providing customers loaner vehicles until the automaker can determine how to fix the minivans. See www. carcomplaints.com

CALL FOR A FREE CONSULTATION ON YOUR RIGHTS

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November 28, 2017 0

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