While many consumers purchase warranty plans for piece of mind, they may find companies refusing to provide coverage.
1. Parties to Sue
Generally claims should be filed against both the dealer and the warranty company. Otherwise, the dealer says the warranty company failed to provide coverage and the warranty company argues the problem existed when the car was sold invalidating the coverage.
Warranty companies aggressively try to avoid coverage despite the needs of the consumer, many of whom desperately need their car. Here are some typical defenses and the response.
- pre-existing condition- Why didn’t the company inspect the car in the same way an insurance company asks for a medical examination before providing coverage.
- hidden disclaimers check the company’s literature and see if the promises conflict with disclaimers. If so, that may be false advertising.
- lack of maintenance coverage should accord with the reasonable expectations of the insured and minor gaps should not bar coverage.
- bogus report Frequently the warranty sends out an inspector whose job it is to avoid coverage.
Here are some further sources of information on automobile extended warranties.
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