Ford Ranger Transmission Problem: Service Bulletins and Complaints

1. Problems
Owners of Ford Ranger and Expedition have complained of transmission problems

2. Recalls
Ford recalled nearly 68,000 vehicles (model year 2020 F-150, Ranger, and Expedition) with 10-speed automatic transmissions. In that recall, a clip connecting the gearshift cable and transmission was not properly seated which meant it was possible for a driver to put the shifter in park, but the transmission remained in drive, potentially causing accidents and injury to drivers.13


3. Service Bulletins

A transmission class action notes recent service bulletins.

“2019-2020 Ranger and 2020 F-150/Mustang vehicles equipped with a 10R80 transmission “may exhibit a high-pitched whine coming from the transmission at low speeds during light acceleration or coasting.” The TSB advised technicians to service the vehicle but noted that “[l]imits/policies/prior approvals are not altered by a TSB.”21 57. On September 24, 2020, Ford released TSB 20-2339 which stated that “[s]ome 2019 Ranger vehicles may exhibit a vehicle buck/surge during low speed operation and/or an engine that runs rough after cold start. The TSB advised technicians to reprogram the Powertrain Control Module (“PCM”) and to “advise the customer that this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, https://static.nhtsa.gov/odi/tsbs/2018/MC-10149749-9999.pdf (last viewed April 12, 2023). http://www.tsbsearch.com/Ford/20-2198 (last viewed March 1, 2023). 21 Id. 22 Source: https://www.tsbsearch.com/Ford/20-2339.” Ford Ranger Transmission class action.

On September 27, 2021, Ford released TSB 21-2315 which stated that 2018-2021 Expeditions, 2017-2020 F-150s, 2018-2021 Mustangs, 2019-2021 Rangers, and 2018-2021 Navigators equipped with their 10-speed transmission “may exhibit a harsh engagement/harsh shift/delayed shift…[t]his may be due to incompatibility of the adaptive calibration to adapt to hardware wear-in over time.”26 The TSB directed technicians to “[r]eprogram the transmission strategy download into the PCM/TCM. Perform the adaptive learning drive cycle.”27 If the vehicle continued to have the shifting problems, the TSB further instructed technicians to “overhaul the main control valve body and road test vehicle following the adaptive learning cycle.”

Owners may be entitled to compensation. Call (973) 598-1980 for a Free Consultation

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