Audi Q7 Squeeking Brakes

 

Angry woman working on compute
This is a new car and the brakes sounds like a 10 year old clunker 

 

Audi Q7 owners have complained about squeaking brakes and related problems.  A new class action lawsuit alleges Audi model year 2015-2018 Q7 SUVs are equipped with defective braking systems that cause loud high-pitched noise that creates a safety hazard.

The lawsuit alleges squealing and squeaking noises occur during routine driving when a driver uses the brake pedal. According to the plaintiff, Audi allegedly knows the Q7 brakes are so loud that everyone on the road is startled just from a driver applying the brakes.  See Audi brake noise article

Plaintiff  leased her 2017 Audi Q7 in January 2017 for more than $76,000 but by May 2017 the brakes started making loud squeaking and squealing noise when she applied the brake pedal.  Mercado says the noise occurs whether she is driving forward or in reverse and is allegedly so loud she can hear it with the windows closed while music plays in the Q7.

Mercado says she immediately informed the Audi dealer about the loud brake noise and has allegedly taken the SUV to the dealer multiple times since May 2017. The plaintiff claims one time technicians told her the SUVs are too heavy for the brakes, but other times technicians said they didn’t know what was causing the squeaking noise.  The plaintiff says she also contacted Audi USA in an attempt to resolve the loud brake noise, but she was allegedly referred back to her dealership for answers.

According to the  class-action lawsuit, Audi Q7 drivers have complained to the National Highway Traffic Safety Administration about the headaches of listening to loud brake noise coming from the luxury SUVs.   “2018 Q7 has high pitched brake squeal while backing & gradual braking. Audi USA and the dealership claim this is “normal”. When I said; “To who?” they replied Audi is working on a fix but no time table is available. OK, so it’s not normal then. Audi insults my intelligence by saying this is normal.”

Owners may be entitled to new vehicles, refunds, or compensation.

Man in home office on telephone using computer smiling

Traction Control Problems and Lemon Law

Problem with Your Traction Control, Call (973 598-1980) for a Free Consultation 

cropped-woman-with-auto.jpg
Most cars since 2012 come with traction control.  Traction control is connected with the the antilock brake system (ABS)  and uses  many of  the same wheel-speed sensors to detect tire slip, and attempt to correct that.  Traction control maintains traction while accelerating and ABS does the same for braking.  Electronic stability systems compare the vehicle’s trajectory to where the driver seems to want it to go and brakes individual wheels to keep it on course.  See Traction control articleA

1. Cause of Problems

Some mechanics will attribute problems to usage.   As with antilock systems, the wheel-speed sensors, wires, connectors, control module and other components can have problems.  The sensors, wires and connectors are located at each wheel and live in a hostile environment of potholes, water, snow, dirt, tar, stones, other debris and more, so they take a beating and can fail.

2. Warning Lights 

A problem in the system will usually illuminate a dashboard warning light that traction control is disabled and, in some cases, ABS is disabled as well.   (When ABS is disabled, you should still have normal braking, just without the antilock action.) This is different from momentary illumination of the warning light; the light should always come on for a couple of seconds whenever you start the vehicle as well as when the system detects that a wheel is spinning freely and does its job to improve traction.  Traction control article

Wheel-speed sensors are supposed to detect when one drive wheel is spinning faster than the others — meaning the vehicle is slipping or losing traction. The system will then reduce power and/or apply the brakes to that wheel.  Braking the spinning wheel allows the power to go to the other drive wheel or wheels that have more traction.

3. Specific Makes and Models with Traction Control Problems 

Several vehicles have had frequent traction control issues.  See Nissan Rogue Youtube Traction Control Video
There have been many complaints about the GM Stabilitrak system.   See GM Stabilitrak Problems

Claims may be filed for breach of express warranty (inability to fix the vehicle), implied warranty (vehicle is not reasonably fit) or lemon law (failure to fix vehicle within specified number of repairs visits or mileage.

Man in home office on telephone using computer smiling

Call for a Free Consultation (973) 598-1980 to discuss your rights 

False Advertising

Angry woman working on compute
This is not what I ordered

False advertising is the use of false, misleading, or unproven information to advertise products to consumers.   One form of false advertising is to claim that a product has a health benefit or contains vitamins or minerals that it in fact does not.  There are a number of laws and  regulations to address false advertising.

1. New Jersey Consumer Fraud Act

gavel_0519_128_2

The most important law is the New Jersey Consumer Fraud Act which prohibits the use of  any unconscionable commercial practice, deception, fraud, false pretense, false promise, misrepresentation, or the knowing, concealment, suppression, or
omission of any material fact.  Products may be deceptive based upon advertised,    t

  • Price
  • Quality
  • Purpose

The Types of False and Misleading Advertising Tactics

There are several types of false and misleading advertising,

  • Bait & Switch Advertising
  • Failure to provide required disclosures such as information required in automobile advertisements,
  • Misleading prices,

Consumers who are victims of false or misleading advertising should contact an experienced lawyer to find out about his or her rights and actions that can be taken.

False advertising is any published claim that is deceptive or untruthful.

The financial losses or damages may be small but  if the claim is solid, it may be filed and the seller required to pay any legal fees, or those taken out of a settlement.

Problem with An Advertisement, Call (973) 598-1980 for a Free Consultation

Man in home office on telephone using computer smiling

Ford F150 Truck Brake Problems

1.  Class Action Overview

A new class action enumerates problems in Ford F-150 master cylinders.  The lawsuit includes owners and lessees of 2013-2018 Ford F-150 trucks that allegedly have front brake circuits that can suddenly fail.   The new Hitachi master cylinder have piston cup seals that allow brake fluid to leak.  Front brakes are responsible for 75 percent of the truck’s braking force and without them  the trucks can fail to stop, or in some cases even slow down.

2. Problems Reported

Drivers of the 2013-2018 Ford F-150 trucks report rolling through stop signs and red lights and watching as their trucks roll into objects because the master cylinders lose their brake fluid.   The 2013-2018 Ford F-150s use master cylinders supplied by Hitachi, with the pistons fitted with just a single cup seal responsible for containing pressurized brake fluid.  The lawsuit alleges this is unusual because pistons within master cylinders are usually fitted with two cup seals to ensure that fluid does not leak out of the master cylinders.

The alleged defect involves failure of the piston cup seals that roll and become unseated in their grooves, losing the seal with the pistons and allowing pressurized brake fluid to escape from the master cylinder and back toward the brake booster.F-150 owners claim Ford allegedly knew about the dangers but concealed that knowledge from truck owners. According to lawsuit documents, Ford’s internal communications show the automaker was completely aware of the defective Hitachi master cylinders.

Man in home office on telephone using computer smiling

F150 owners may be entitled to compensation.

Arguments Manufacturers Use in Lemon Law Cases

  1. Different Problems 

    Although Plaintiff raised three different complaints that generally related to her “radio system” during the Lemon Law rights period, none of those concerns constitute a “serious safety defect.” Id Additionally, because each radio-related complaint was different (referring variously to the tape player, the speakers and a software fault), they do not constitute “the same nonconformity subject to repair three or more times.  Turrell v Mercedes, Manufacturer’s Trial Brief

  2. Problem Not Identified in Prior Correspondence 

    Here, Plaintiff sent correspondence to MBUSA describing her alleged hesitation defect, but the correspondence did not describe any transmission, radio or brake system defects. (Ex. H, attaching Letters)

  3. Problem Did Not Substantially Impair Use, Value, or Safety

    “It is generally understood by courts and commentators across the nation that a trivial complaint or merely aggravating defect does not constitute a “substantial impairment.” See, e.g.. General Motors Acceptance Corp. v. Hollanshead, 663 N.E.2d 663 (Ohio Ct. App. 1995) (finding no substantial impairment where “none of the problems defendant had with her vehicle affected its engine, drivetrain, or mechanical functioning in any way.”); Johns v. American Isuzu Motors, Inc., 622 So. 2d 1208 (La. Ct. App. 1993) (a “rattle” that could not be duplicated by technicians working on the car did not constitute a substantial impairment); State v. Martinez, 604 N.W.2d 304 (Wis. App. Ct. 1999) (holding that jury instructions defining “substantially” as “seriously” and stating that “the condition or defect must be more than an annoyance or minor inconvenience” were proper); Mercedes-Benz Credit Corp. v. Lotito, 746 A.2d 480 (N.J. Super. Ct. App. Div. 2000) (finding no substantial impairment where buyer complained of rotten egg smell that was merely a minor inconvenience, and a normal condition of that particular make of car); Jolovitz v. Alfa Romeo Distributors of North America, 760 A.2d 625,628 (Me. 2000) (holding that “substantial” means “being of considerable amount or intensity;” no substantial impairment where an annoying squeak and an occasional odor of gasoline were the only uncorrectable defects).”  Turrell.

  4. Mileage rebuts claim of substantial limitation of use

    One of the well-established standards considered by courts in determining whether the alleged defects objectively impaired the use, value or safety of the vehicle is the extent of the consumer’s use of the vehicle

    Here, Plaintiff has driven the allegedly defective vehicle for significantly longer, and logged significantly more miles, than either of the plaintiffs in Mayhew and Freedman.   Plaintiff has driven the subject vehicle for six years and seven months, and has logged at least 100,000 miles (if not more). Plaintiff admits that she drives the vehicle every day for both business and personal errands, and even drives it on numerous annual vacations throughout the southeast. Plaintiff cannot establish the objective element of the “substantial impairment” test an therefore cannot succeed on her Lemon Law claims.

    businessman signing a contract

    We can help rebut these defenses in your lemon law case.  Call (973) 598-1980 for a Free Consultation

Chevrolet Air-Conditioning Defect: Questions and Answers

 

Businesswoman in office with computer and fan cooling off

 

Class Action 

A class action sets forth problems with the air-conditioning systems on multiple GM vehicles. www.lemonlawclaims.com/chevrolet-tahoe-suburban-air-conditioning-problem

See In Re Gen. Motors Air  Conditioning Litigation   Our office is presenting claims for inconvenience, repair cost reimbursement and other relief.


Is there a cost to me to present an individual claim

Our office handles Chevrolet air-conditioning claims on a contingency basis with no payment required from the consumer.


What Vehicles are Covered

Car air conditioning
Problems have been reported on GM trucks and SUVs, namely the Cadillac Escalade (model years 2015-2017), the Chevrolet Silverado 1500 (model years 2014-2016), the Chevrolet Suburban (model years 2015-2017), the Chevrolet Tahoe (model years 2015-2017), the GMC Sierra 1500 (model years 2014-2016) and the GMC Yukon (model years 2015-2017).


What types of Problems Have been Reported 

According to the class action, because of the high number of failures, AC System replacement parts are on national backorder and the wait for replacement parts is long – often many months.  Components may  crack and leak refrigerant;  lose pressure within the AC System; and  fail to properly function to provide cooled air into the Vehicle’s passenger cabin.   The Silverado, Suburban, and Tahoes all have significant problems with the air conditioning system that may  break down during normal vehicle operation, with charges for repair due to factory defect.

Call about repair costs of air-conditioning system

GM Silverado Tahoe Air-Conditioning Problems

Woman with broken car
Consumers have experienced air-conditioning problems on several models.  Owners may be entitled to compensation for repair costs, monthly payments, or inconvenience.  typical problems involving condensor replacement not covered under warranty, a/c not functining.  Hear are some typical complaints.

  1. Complaints

Condenser and hoses recently needed to be replaced. The problem was evident when the AC failed and started blowing hot air.    I  reached out to GMC – 1-800-462-8782 and explained to them that I recently experienced a problem with my air conditioner and it is currently at at GMC dealer getting the condenser and hoses replaced.  This is a common theme about 2014 GMC 1500 Sierra truck owners.  www.nbcchicago.com/news/local/gm-air-conditioning-responds-439572983.html

From article:  GM confirms the models affected include the Chevrolet Silverado, Tahoe and Suburban; GMC Sierra, Yukon and Yukon XL; and Cadillac Escalade and Escalade ESV, but did not specify which model years. The complaints we saw were mostly about 2014-2015 models.

If you experienced problems with your GM air-conditioning, call for a Free Consultation.  Claims handled on contingency with no payment needed from client.

Man in home office on telephone using computer smiling

Honda CRV Gasoline Diluting Oil and Gas Smell

Woman with broken car

Honda CRV owners have experienced unexpected problems with a gas smell and oil and gas mixture.  Owners may be entitled to compensation or other relief.  Here are some typical complaints.

Oil dilution. 4 oil changes in 2000 miles. Keep going back to Honda, No fix, just change oil. Got a case number from Honda. They closed the case with no solution or explanation as to why. Honda says there is a bulletin coming out which doesn’t happen.

Karla A   Blooming Prairie, MN, US

CR-V Touring 1.5L

  • CVT transmission
  • 4,536 miles

As a new owner of a Honda 2017 CRV Touring with a 1.5 liter Turbo Engine. Before taking it to the Dealer, I check my oil and noticed that the oil was slightly darker in color than normal and I thought, this doesn’t seem normal after driving approximately 3000 kms since my first oil change I did myself. The color of the oil should have been slightly darken but not as if it was driven 25,000 kms.  He said that there was a heavy odor of gasoline in the oil. Then, I realized that my engine is affected as well.

May 182018

CR-V 1.5L

  • CVT transmission
  • 27,808 miles

OIL CHANGE DUE. CHECKED OIL BEFORE SERVICE. OIL OVERFILLED, STRONG GAS SMELL. WIFE COMPLAINED OF GAS SMELL IN CABIN OF CAR.

– Wilbur A., Pittsfield, US

VEHICLE: 2017 Honda CRV Touring – 5 miles when purchased on 05/01/2017 – 2,000 miles when I first noticed there was a problem.

I am at about 6,000 miles now. Initially I noticed a clicking sound emanating from the engine get louder over time.

I was following a CRV forum (Hondacrvowners.com) and noticed a lot of people start mentioning fuel in the oil. Then saw news articles about a huge CRV recall in China’s cold climate areas with the same symptoms. I then began checking the oil frequently and noticed a definite fuel smell on the dipstick and rising above the full mark. I have not noticed a fuel smell in the cabin, fortunately, as some have complained about, but this is not good for an engine.

Two Honda dealers have told me they are aware of the issue, but not to worry about it and to check the oil since no lights are on and scans show no problem. Of course! No problems yet, but most drivers don’t check their oil and won’t notice a problem until the engine completely fails.

– Sean M., College Point, US

#28

Apr 242018

CR-V EX 1.5L Turbo

  • CVT transmission
  • 6,904 miles

Morning following extended trip, I started the car and immediately noticed loud engine knocking sound. Stopped the engine and checked oil level and saw it to be high and smelly. That afternoon after work I brought the vehicle to the local dealership and scheduled an oil change . They found the level to be two litres above normal. I expressed deep concern for premature wear on engine and it was more or less dismissed as not serious!!!! I was told no immediate solution, to check oil levels often and bring it back for more free oil changes

I am not a certified mechanic but know darn well that diluted oil will not perform and it WILL cause long term damage. I am very disappointed, thought I had the perfect vehicle for me. Stay away from this engine model until its fixed.

Call (973) 598-1980 for a Free Consultation

Man in home office on telephone using computer smiling

Sources:

www.carcomplaints.com/Honda/CR-V/2017/engine/high_oil_level_with_gas_in_oil.shtml

http://www.crvownersclub.com/forums/137-2017-present-official-specs-features-etc-gen-5/176681-2017-cr-v-1-5-t-engine-high-oil-volume-fuel-oil-problem-got-me.html

https://forums.edmunds.com/discussion/50438/honda/cr-v/new-cr-v-cold-weather-runs-rich-gas-in-oil-multiple-complaints

Powered by WordPress.com.

Up ↑