Subaru Starlink System

1. Starlink System Problems.

Subaru owners have complained of problems with Starlink system. Vehicles experience a range of technical glitches that cause freezing, non-responsiveness or other malfunctions of the Starlink System. A class action settlement involves the 2017 Impreza, 2018 Impreza, 2018 Forester, 2018 Outback, 2018 Legacy, 2018 Crosstrek or a 2018 BRZ vehicle equipped with the Generation 3.0 head unit manufactured by Harman International Industries, Inc.



2. Class Action Notice.
Here is a notice from the class action.

A class action lawsuit was filed against Subaru of America, Inc. (“SOA”) and Subaru Corporation (“SBR,” and, collectively with SOA, the “Defendants”) alleging that the Settlement Class Vehicles experience a range of technical glitches that cause freezing, non-responsiveness or other malfunctions of the Starlink System. The lawsuit alleges that Defendants have violated certain consumer statutes and breached certain warranties, and it seeks certification of a nationwide class of present and former purchasers and lessees of Settlement Class Vehicles to pursue these claims.

Defendants deny these claims. SOA and SBR maintain that the Settlement Class Vehicles are not defective. Defendants maintain that the Settlement Class Vehicles function(ed) in a proper manner, were properly designed, manufactured, distributed, and that Defendants did not violate any warranties, statutes, or laws. In the instances in which such repairs have been necessary, Defendants maintain that they have provided warranty coverage where appropriate.

You are a Settlement Class Member if you are a current or past purchaser or lessee of a 2017 Impreza, 2018 Impreza, 2018 Forester, 2018 Outback, 2018 Legacy, 2018 Crosstrek or a 2018 BRZ vehicle equipped with the Generation 3.0 head unit manufactured by Harman International Industries, Inc. (“Settlement Class Vehicles”), and you purchased your vehicle in the continental United States, including Alaska and Hawaii.

YOUR LEGAL RIGHTS AND OPTIONS

ACTIONEXPLANATIONDUE DATE
SUBMIT A CLAIM FORMThe only way to get a reimbursement, but not necessary to get an extended warranty. See FAQ 8.April 1, 2020 (Submitted Online or Postmarked)
EXCLUDE YOURSELFGet no reimbursement or extended warranty. This is the only option that allows you to ever be part of any other lawsuit against Subaru about the legal claims in this case. See FAQ 12.February 17, 2020 (Submitted Online or Postmarked) PASSED
OBJECTWrite to the Court about why you don’t like the Settlement.
See FAQ 17.
February 13, 2020 (Postmarked) PASSED
GO TO A HEARINGAsk to speak in Court about the fairness of the Settlement.
See FAQ 19.
May 7, 2020
DO NOTHINGReceive extended warranty but no payment. 

Call for a free consultation about your rights,



The System Malfunctioned Again

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