Are the Arbitrators Impartial The arbitrators are selected by the manufacturer. Some believe that if they found for the consumer on anything more than an occasional basis, their appointments would be eliminated. From our experience, sometimes strong cases with serious problems have been rejected. Is the process complicated No, the process is relatively straight-forward and... Continue Reading →
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The lemon law is an administrative proceeding which allows a purchaser of a defective vehicle to receive a refund or new vehicle. Under the New Jersey lemon law, the purchaser must prove the following: The same problem has been repaired three or more times, the existence of the problem affects the use, value, or safety... Continue Reading →