FREE CONSULTATION ON YOUR CHEVROLET CRUZE ODOR PROBLEM CALL 973 598-1980 OR EMAIL HowardGutman@aol.com
Chevrolet Cruze owners have complained about coolant odor. Owners may be entitled to compensation for vehicle problems and obtain other relief.
1. NHTSA Complaint Reports
Date Complaint Filed: 02/19/2016
Date of Incident: 02/17/2016
Component(s): FUEL/PROPULSION SYSTEM
Manufacturer: General Motors LLC
Vehicle Identification No. (VIN): 1G1PC558XE7…
SUMMARY:
THE CONTACT OWNS A 2014 CHEVROLET CRUZE. AFTER STARTING THE ENGINE, A STRONGODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. WHILE IDLING, APPROXIMATELY 1/4 OF A TANK OF FUEL HAD EVAPORATED. THE CONTACT ALSO INDICATED THAT FUEL LEAKED UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT RODENTS DAMAGED THE FUEL LINES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 9,700.
Keywords Chevrolet Cruze problem, recall, defect, claim, odor, lemon law, warranty, defect, claim
Date Complaint Filed: 01/11/2016
Date of Incident: 04/01/2014
Component(s): ENGINE
NHTSA ID Number: 10819541
Manufacturer: General Motors LLC
Vehicle Identification No. (VIN): 1G1PJ5SB0F7…
SUMMARY:
CRUZE HAS COOLANT ODOR OUTSIDE CAR AND HAS LOSS OF COOLANT AT EVERY OIL CHANGE. DEALER DOES NOT WRITE THIS DOWN ON SERVICE RECORDS. THIS IS SIMILAR PROBLEM AS 2012 CRUZE ECO I HAD TO TRADE IN BECAUSE GM/DEALER COULD NOT FIX THE PROBLEM OF ANTIFREEZE LOSS. UNDER SOME CONDITIONS COOLANT TEMPERATURE GETS UP TO 236 DEG F BEFORE RADIATOR FAN COMES ON AND THIS GETS WORSE IN WINTER. THIS HIGH TEMPERATURE SEEMS TO ALIGN WITH PROBLEM BUT THE ANALOG GAUGE STOPS AT ABOUT 3/8 AND WILL NOT GO FURTHER EVEN WHEN DIGITAL TEMPERATURE REGISTERS 190DEG F OR 240 DEG F. ( THEY SAID GAUGE IS DESIGNED THIS WAY) GM AND DEALER SAY SYSTEM IS WORKING AS DESIGNED BUT HAVEN’T EXPLAINED FAN OPERATION OR WHY TEMPERATURE GETS TO 236 DEG F WHEN NORMAL TEMPERATURE IS 221 DEG F. THEY CANNOT EXPLAIN ODOR OR LOSS OF COOLANT. THIS COULD BE PROBLEM IN ANY CHEVY CRUZE ECO AND IF DRIVER DOES NOT WATCH COOLANT LEVEL THE CAR COULD OVERHEAT.
Date Complaint Filed: 01/01/2016
Date of Incident: 11/19/2015
Component(s): ENGINE , FUEL/PROPULSION SYSTEM
NHTSA ID Number: 10817297
Consumer Location: CLEBURNE, TX
Manufacturer: General Motors LLC
Vehicle Identification No. (VIN): 1G1PC5SB2E7…
SUMMARY:
FUEL SYSTEM FAILURE RESULTING IN CATASTROPHIC ENGINE FIRE. I PURCHASED THIS VEHICLE BRAND NEW IN APRIL 2014. AFTER COMPLAINING ABOUT ENGINE POWER LOSS THREE MONTHS PRIOR, I STARTED SMELLING A FUEL ODOR THE WEEK BEFORE THANKSGIVING, I IMMEDIATELY NOTIFIED THE CHEVROLET DEALER ABOUT THE ODOR, THE DEALER DID INFORM ME THAT A TSB WAS ON GM DEALER WORLD IN REGARDS TO THE FUEL RAILS POSSIBLY COMING LOOSE CAUSING A FUEL ODOR / HESITATION. AFTER CAREFUL EXAMINATION OF THE VEHICLE THERE WAS NO VISIBLE FUEL LIQUID PRESENT ON THE ENGINE OR GROUND BELOW THE VEHICLE. THE VEHICLE SAT PARKED IN THE DRIVEWAY FOR MAJORITY OF THE DAY, UPON STARTING THE VEHICLE TO TRANSPORT TO THE DEALER THREE MINUTES AFTER THE VEHICLE BURST INTO FLAMES IN THE ENGINE COMPARTMENT, USING A GARDEN HOSE WHILE CALLING 911 THE VEHICLE BECAME FULLY INVOLVED IN THE ENGINE BAY SPREADING INTO THE PASSENGER COMPARTMENT. ONCE WATER CONTACTED THE ENGINE BAY THE FIRE FURTHER SPREAD INDICATING THE FIRE WAS CHEMICALLY BASED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE VEHICLE USING A FOAM WATER MIXTURE. THE VEHICLE WAS DECLARED A TOTAL LOSS BY INSURANCE, I CONTACTED GM CUSTOMER SUPPORT ONLY TO BE STONEWALLED BY THE AGENT. I HAD OVER 10000 DOLLARS IN PAYMENTS INVESTED IN THIS VEHICLE. GM SHOULD HAVE STEPPED UP TO THE PLATE NOT THE INSURANCE. NOT A SURPRISE AFTER THE IGNITION SWITCH DISCRETIONS AND DEATHS. GOOGLE CHEVY CRUZE ENGINE FIRES THIS HAS HAPPENED SEVERAL TIMES BEFORE!!!!!!!!!!
Date Complaint Filed: 12/10/2015
Date of Incident: 10/01/2015
Component(s): ENGINE , UNKNOWN OR OTHER
NHTSA ID Number: 10809476
Consumer Location: TOWER, MN
Manufacturer: General Motors LLC
Vehicle Identification No. (VIN): 1G1PG5SB6D7…
SUMMARY:
VERY STRONG ODOR OF COOLANT INSIDE THE CAR, BROUGHT IT IN TO THE DEALER AND THEY HAVE REPLACED THE WATER PUMP, HEATER CORE, DID A PRESSURE TEST ON THE COOLANT SYSTEM AND DID A SCAB JOB OF RUNNING A HOSE FROM MY RESERVOIR TANK TO UNDER THE CAR. I’M STILL GETTING COOLANT VAPORS INTO THE CAR. DEX-COOL HAS A SAFETY WARNING ABOUT BREATHING ANTIFREEZE VAPORS. INHALATION: AVOID BREATHING VAPORS OR MISTS. HIGHER TEMPERATURES MAY GENERATE VAPOR LEVELS SUFFICIENT TO CAUSE ADVERSE EFFECTS.
Request Research
Date Complaint Filed: 12/04/2015
Date of Incident: 03/08/2014
Component(s): ENGINE , FUEL/PROPULSION SYSTEM , STEERING , VISIBILITY/WIPER
NHTSA ID Number: 10808389
Consumer Location: COLORADO CITY, TX
Manufacturer: General Motors LLC
Vehicle Identification No. (VIN): 1G1PK5SB2D7…
SUMMARY:
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 75 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED UNDER A SAFETY RECALL RELATED TO THE ELECTRICAL SYSTEM AND THE TECHNICIAN STATED THAT THE WATER PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE WATER PUMP HOUSING WAS CRACKED AND NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. WHEN THE HEATER WAS ACTIVATED, AN ODOR OF ANTIFREEZE AND FUEL EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
