Tag: claim

Toyota Sienna Sliding Door Problems

Toyota Sienna owners continue to complain of significant problems with sliding doors.  A class action has been filed and claims can be asserted for repair costs, diminished value, or loss of use.

There is an abnormal and elevated rate of product problems and failure with the sliding doors on the Toyota Sienna  due to improper and/or defective design or manufacture. Toyota outfitted the Sienna with automated rear sliding doors common to minivans.  Many owners  have experienced both the rear sliding doors stuck shut and unable to open by any means, manual or automatic, as well as the doors opening spontaneously.  They have incurred costs for attempted repair of the doors, loss of use of the vehicle, and expenditures for rental vehicles while the vehicle was being serviced.  Sliding doors being stuck shut and opening spontaneously presents safety risks.

The National Highway Traffic Safety Administration (NHTSA) compiles data on product problems and defects, and tracks vehicle recall information.  NHTSA’s November 29, 2016 campaign, number 16V858000, is entitled “Power Sliding Door May Open While Driving”. The NHTSA campaign is directed at Toyota Sienna minivans and indicates, “If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.”

 

 

Sources

Edmunds Forum on Sliding Door

Facebook Sienna Forum

 

 

Call for a Free Consultation on Your Toyota Sienna Sliding Door Problem,

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Keywords  Toyota Sliding Door Class Action, defect, claim, warranty,

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Land Rover Differential Problem

Woman with broken car

Land Rover has had multiple problems with the differential which may fail during or shortly after warranty.  Owners may be entitled to compensation.  Here are some typical complaints reported to the NHTSA,

Date Complaint Filed: 04/27/2015
Component(s): SUSPENSION
Manufacturer: LAND ROVER
Vehicle Identification No. (VIN): SALFP24N88H…

SUMMARY:
TL* THE CONTACT OWNS A 2008 LAND ROVER LR2. WHILE DRIVING AT APPROXIMATELY 50 MPH, THERE WAS AN ABNORMAL HUMMING
NOISE COMING FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS
DIAGNOSED THAT THE REAR DIFFERENTIAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE
RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS
40,000.
Manufacturer: LAND ROVER
Component(s): SUSPENSION, DIFFERENTIAL

SUMMARY: QUOTED BY DEALERSHIP THAT REAR DIFFERENTIAL NEED TO BE REPLACED FOR ~$2200. RESEARCH HAS SHOWN MY THERE ARE
HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUES ON MANY LAND ROVER LR2/3 MODELS. I WOULD LIKE TO ADVOCATE FOR A
RECALL, AS EVERY TIME LAND ROVER FIXES THIS KNOWN DEFECTIVE PART, THEY MAKE A BIG PROFIT. OTHERWISE, A CLASS ACTION
LAWSUIT WILL BE INITIATED AGAINST LAND ROVER.

SUMMARY:
MY 2009 LAND ROVER LR2, HAS SOUNDED VERY LOUD WHILE DRIVING ON THE HIGHWAY. I THOUGHT IT MAY HAVE JUST BEEN A TIRE
ISSUE THAT THEY WERE OLD AND NEEDED ROTATED OR REPLACED. WHILE MY CAR WAS IN THE SHOP FOR AN ALARM SYSTEM REPAIR
THE DEALERSHIP DID A MULTIPOINT INSPECTION. THEY SAID NOTHING WAS LEAKING OR IMMEDIATELY WRONG BUT I SHOULD GET IT
BACK IN FOR A MORE THOROUGH INSPECTION. I DID AND FOUND MY REAR DIFFERENTIAL NEEDS REPLACED. FROM RESEARCHING I HAVE
FOUND THIS HIS BEEN A WIDESPREAD AND KNOWN ISSUE DATING BACK TO THE 2008 MODEL.

Call for a Free Consultation on your Land Rover Differential Problem

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Dodge Durango Problems

 

A complaint alleges repeated problems with EGR Valve and emissions on the Dodge Durango.  McMillian v. FCA  2018 WL 3392920 (Cal.Super.).

 

O#/Dates/Mileage
Authorized Repair Facility
Complaints/Defects (Tech Comments)
RO 526920 November 14-17, 2017 29,785 miles
Westbrook Chrysler Dodge Jeep Ram of Van Nuys
1. Powertrain and/or emissions defect: Recall T23: EGR valve function (“perform PCM software update.”) 2. Powertrain and/or emissions defect: A red colored fluid is leaking under front engine/transmission area.
No RO written April 12, 2018
Hunters Dodge
1. Powertrain and/or emissions defect: Check engine light and “A” symbol with exclamation mark is flashing. Check engine light and “A” symbol light were reset by dealer. Plaintiff was verbally advised that if check engine light starts to flash repeatedly, to pull over and call roadside assistance. Plaintiff was advised to make a follow-up appointment for April 24, 2018. (Plaintiff was not given an RO for this visit).
No RO April 24, 2018 43,630 miles
Hunters Dodge
1. Powertrain and/or emissions defect: Check engine light and “A” symbol with exclamation mark is flashing ).
RO 535736 May 1-3, 2018 46,133 miles
Westbrook Chrysler Dodge Jeep Ram of Van Nuys
1. Powertrain and/or emissions defect: Check engine light and “A” symbol with exclamation mark is on. Found check engine light is on. Code P0300 multiple misfire.”)

Owners of Dodge Durango with emissions problems may be entitled to compensation.  Call for a Free Consultation.

 

 

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Infiniti Vehicle Shut off

 

Infiniti owners have complained of stalling and vehicle shut-off.  A recent complaint stated,

Complaint

the vehicle would suddenly slow and the engine would stall out. She would have to restart the vehicle to be able to continue driving.   After that date, plaintiff experienced the same problem on many occasions. When that happened, an error message would appear on the dash screen. On those occasions, plaintiff sent a text message to her service representative at Infiniti San Francisco. The service representative replied with a text message saying to just keep driving the vehicle saying it was nothing to worry about.

Attempted Repair 

The tech who inspected the car wrote stated the following: “Found past codes for pedal position sensor malfunction and fuel rail system pressure abnormal, performed DTC confirmation, was able to clear codes, possible accel pedal related, checked data monitor, found accel pedal sensor 0% fully released and 100% fully depressed ….contacted tech line for further assistance. Per tech line tested [various components]. As per tech line request continue to operate vehicle in similar conditions and attempt to duplicate concern. Able to duplicate concern after extended road test. Found terminal 1 and 5 of connector E95 out of spec. Replaced… confirmed operation.

Some have suggested the vehicle should be recalled for the problem.

 

Having problems with your Infiniti, Call for a Free Consultation (973) 598-1980

 

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Chevrolet Air-Conditioning Defect: Questions and Answers

 

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Class Action 

A class action sets forth problems with the air-conditioning systems on multiple GM vehicles. www.lemonlawclaims.com/chevrolet-tahoe-suburban-air-conditioning-problem

See In Re Gen. Motors Air  Conditioning Litigation   Our office is presenting claims for inconvenience, repair cost reimbursement and other relief.


Is there a cost to me to present an individual claim

Our office handles Chevrolet air-conditioning claims on a contingency basis with no payment required from the consumer.


What Vehicles are Covered

Car air conditioning
Problems have been reported on GM trucks and SUVs, namely the Cadillac Escalade (model years 2015-2017), the Chevrolet Silverado 1500 (model years 2014-2016), the Chevrolet Suburban (model years 2015-2017), the Chevrolet Tahoe (model years 2015-2017), the GMC Sierra 1500 (model years 2014-2016) and the GMC Yukon (model years 2015-2017).


What types of Problems Have been Reported 

According to the class action, because of the high number of failures, AC System replacement parts are on national backorder and the wait for replacement parts is long – often many months.  Components may  crack and leak refrigerant;  lose pressure within the AC System; and  fail to properly function to provide cooled air into the Vehicle’s passenger cabin.   The Silverado, Suburban, and Tahoes all have significant problems with the air conditioning system that may  break down during normal vehicle operation, with charges for repair due to factory defect.

Call about repair costs of air-conditioning system

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Kia Sedona Power Sliding Door Defect

Woman with broken car

Kia Sedona owners have complained about problems with the sliding doors.  Owners may be entitled to compensation or other relief.

More than 106,400 model year 2015-2018 Kia Sedona minivans have power sliding doors that could automatically close on objects located between the sliding doors and the minivans.  The power sliding door module controls the sensor that is located in the interior door well and detects movement while the sliding door closes.

Kia and the supplier determined the original programming of the module is set to a threshold level that can fail to detect objects in the path of the door sliding closed. This will prevent the automatic stop and reversal feature from doing its job.

In September 2017, Kia was looking at field data and found 17 customer complaints about power sliding doors that didn’t detect obstructions in 2015-2017 Sedona.  Engineers inspected the minivans and found the doors worked as intended, so Kia decided to monitor the field for additional problems.

Call (973) 598-1980 for a Free Consultation on your Kia Sedona Sliding Door Problem

 

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General Motors Air-Conditioning Problems

  1. Causes 

Condensor, fluid, and the overall system have been identified as the source of problems.
As the class action explains, “The first defective component is the line leading from the compressor to the condenser. This line consists primarily of an aluminum tube connected to a rubber hose. On information and belief, this line can fail in two ways. First, the aluminum tube can become disconnected from the rubber hose, creating an opening in the line that can allow refrigerant to escape. Second, the aluminum tube itself has a material defect that can allow the tube to rupture, also allowing refrigerant to escape.   GM has recognized this defect. It no longer manufactures the compressor to condenser line that was original equipment in the Class Vehicles.

General Motors instructed mechanics that if they find a failure in this line, they are to replace it with a newly designed line and install a bracket in the system to minimize flexion and movement of the compressor to condenser line. (Exhibit A). Unfortunately, customers who suffer this failure after the vehicle is out of warranty are required to purchase and pay for the installation of these new parts, thus having to pay twice to obtain a functioning air conditioning system.

    2. Vehicles Covered 

Vehicles with the Class Defect include the 2015 to 2017 model Cadillac Escalade and Escalade ESV; the 2015 to 2017 model Chevrolet Suburban; the 2015-2017 model Chevrolet Tahoe; the 2014 to 2017 model GMC Sierra 1500; the 2015/2016 model GMC Sierra Heavy Duty; the 2014 to 2017 model Chevrolet Silverado 1500 and the 2015/2016 model Chevrolet Silverado Heavy Duty

Call (973) 598-1980 for a free consultation on your claim.  No money required from client for legal fees.  

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CHRYSLER PACIFICA STALLING PROBLEM AND CLASS ACTION

cropped-woman-angry.jpg

Owners of the Chrysler Pacific have complained about multiple engine problems and a class action has been filed.

1. Complaints

Here are typical complaints,

“Not even an hour after leaving the dealership the vehicle stalled, losing all power, and had to be restarted to regain power and driving ability at a stop light. We were not hit, but it is very dangerous to have a vehicle that stalls randomly.”

— NHTSA ID 11056049

“My pacifica’s engine turned off WHILE I WAS MOVING. I had no warning, just that it stopped accelerating and the screen said that car must be in park to put it in drive. Thankfully I had just turned onto a residential street, however, due to the steering being electronic, I had lost the power steering. I had to coast to a stop, then put it in park and press the on button with foot on brake like normal starting…I am not sure what to do at this point, I’m really nervous about driving it. The tech couldn’t tell me anything. I didn’t have any warning, and nothing weird happened with the vehicle before the shut off of the engine.”

— LAPRINCIPESSA, PACIFICAFORUMS.COM

“Purchased a brand new Chrysler Pacifica vehicle 3 wks ago on may 18 2017…May 21 was the first incident on the interstate in chicago we stalled in the middle of traffic for approximately 10 minutes. May 27 we pulled up to a stoplight and the engine stalled out on us that lasted approximately 3 minutes, the same day at a tollbooth we stalled out which lasted about 25 minutes before the car would start again…May 30 we left the grocery store the screen switch to the app page and would not switch back, the brakes locked and we lost engine power. That lasted 20 mins before car would start. June 7 car would not start after coming out of the grocery store waited 20 minutes then tried again car started 30 seconds after the ignition button has been pressed by itself. June 11 car stalled out pulling into the driveway. Took less then a minute to restart this time.

CALL FOR A FREE CONSULTATION ON YOUR CHRYSLER PACIFICA CLAIM, NO PAYMENT REQUIRED.

 

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Chevrolet Equinox

Chevrolet owners have reported multiple problems with the Equinox.  Owners may be entitled to compensation and other relief.

cropped-woman-with-auto.jpg

 

One typical problem has been the transmission with lurching, jerking, erratic performance, whining noise reported.   Others have reported engine problems with the Equinox with complaints including,

Excessive Oil Consumption
Engine Stalls/Dies While Driving
Check Engine Light On3
Lost Power/ Stabiltrack Needs Servicing
Engine Jerks
Fuel In The Crankcase
Running Rough

We are actively handling Chevrolet Equinox claims.  Call for a Free Consultation on Your vehicle.

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Chevy Equinox Oil Consumption and Engine Problems

cropped-woman-with-auto.jpgOwners of the Chevrolet Equinox have reported multiple problems and consumers may be entitled to compensation, vehicle replacement, or repurchase.  Our office is actively handling defect claims.

One common problem area is the engine and here are some typical repairs,

  1. replace engine (7 reports)
  2. replaced piston rings (5 reports)
  3. have gm recall all defective 2.4 engines (requests)
  4. replaced pistons / rings / oil sesnor (2 reports)
  5. replaced cam shaft actuators, resealed (1 reports)

Excessive oil consumption is frequently reported.

Call for a Free Consultation

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